GIOVANINGRUM, P.; FIRDAUS, M. THE INFLUENCE OF QUALITY OF SERVICE ON SATISFACTION AND OUTPATIENT PATIENT LOYALTY IN RSUD ARIFIN ACHMAD RIAU PROVINCE. Journal of Hospital Administration and Management, [S. l.], v. 3, n. 2, p. 50–57, 2022. DOI: 10.54973/jham.v3i2.289. Disponível em: https://staging-tech.gci.my.id/index.php/jham/article/view/289. Acesso em: 29 oct. 2026.